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FAQs

Frequently asked questions

Shipping

we process orders within 1-2 business days and shipping times vary depending on your location. Typically, orders within the US take 3-5 business days to arrive, while international orders may take 7-21 business days. We'll send you a shipping confirmation email with a tracking number so you can track your order.

Shipping costs vary depending on the size of your order and your location. You can check the shipping cost for your order at checkout before submitting your payment.

Yes, we offer free shipping on orders over $50 within the US. For international orders, we offer free shipping on orders over $100.

Exchanges and returns

We do not accept refunds for change of mind, however, if for some reason your item is damaged while in transit, please notify us within 24 hours of receiving the item. All products are quality checked prior to dispatch, and while we always endeavour to deliver a perfect item, what happens when the goods are dispatched is unfortunately out of our control. Should this happen you can return the damaged items and we will re-send a replacement of the same product.

Returns will be processed within 7 to 10 business days. In the event that a refund (excluding the initial delivery charge) is given, it will be made against the original debit/credit card used.

Please note the shipping costs incurred by the purchaser will not be refunded except when a product is faulty or delivered as a result of our error.

Shipping

Yes, all of our bath salts are made with natural ingredients, such as sea salt, Epsom salt, and essential oils. We never use synthetic fragrances or harsh chemicals in our products.

Yes, our bath salts are gentle and safe for most skin types. However, if you have sensitive skin or allergies, we recommend doing a patch test before using any new skincare products.

Simply add a handful of our bath salts to warm running water and soak for 20-30 minutes. The minerals in the salts will help to soothe sore muscles, reduce stress, and promote relaxation. You can also mix the salts with your favorite carrier oil for a luxurious bath oil.

Still have questions? Contact us today